Warranty Center

Fulham’s Limited Warranty can be downloaded here (PDF, <1MB). For warranty requests, please fill out the warranty request form below.

For Lumo Series (formerly Lumotech) and European customers, please contact the Fulham European Design Centre at +31 (0)72-572-3000 or [email protected] .

Warranty Request

Name*
First Last
Company (if no company, enter "self")*
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Phone*
Part number*
Date Code*
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Detailed description of issue (e.g. number of units, installation details, etc.)*
File upload (optional)
For faster processing of your request, please submit any relevant files. For example: photos of the product, an image of the date code, purchase orders, etc. Files must be jpg, jpeg, png, tiff, doc, docx, or pdf format.
Drop files here or

Accepted file types: jpg, jpeg, png, tiff, pdf, doc, docx, Max. file size: 3 MB, Max. files: 2.
If warranty request is approved, what would you prefer?*
- Replacement
- Credit
Shipping Preference*
Replacements will be sent UPS or FedEx Freight allowed. For expedited shipping you must provide your UPS or FedEx account number and preferred shipping service (Next Day, 2 Day, etc).
- Standard
- Expedited
Carrier, account #, and preferred service (for requests for expedited shipping only)*
For credit, you must provide either a PO number issued to Fulham or Invoice number issued by Fulham*
Confirmation*
- By checking this box, I understand that submission of a Warranty Request does not guarantee product replacement or service by Fulham. Fulham reserves the right to approve or deny warranty claims based on its own determinations and investigations.

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